FAQ – Khoury Tech

Frequently Asked Questions

General Questions

Can Khoury Tech solutions work for small businesses?

Yes, our systems are scalable and customizable, making them suitable for businesses of all sizes.

Do you provide on-site installation?

Yes, we offer professional on-site installation for all our systems.

Is there a warranty for your products and services?

Yes, all our devices and systems come with a warranty.

Are your systems secure?

Yes, we use advanced encryption and secure protocols to protect your data.

GPS Tracking System

Can I track my vehicles from my phone?

Yes, our tracking system is compatible with mobile devices. You can monitor your fleet using our app or a web-based dashboard.

How many vehicles can I track simultaneously?

Our system supports unlimited vehicle tracking, making it perfect for both small and large fleets.

Can I customize the notifications?

Yes, you can customize alerts for speed, geofencing, unauthorized use, and more.

Can I monitor fuel consumption?

Yes, our GPS system integrates fuel monitoring for better efficiency and cost management.

What happens if my tracker loses power?

Our trackers are equipped with backup batteries to ensure uninterrupted tracking.

Can I set up geofencing?

Yes, you can create virtual boundaries, and the system will alert you when vehicles enter or exit these zones.

Fleet Management System

How does fleet management software help my business?

Our fleet management software provides tools to Optimize routes and save fuel, monitor driver behavior and ensure safety and Schedule and track vehicle maintenance.

Is the fleet management system easy to use?

Yes, our system features an intuitive interface designed for easy navigation and quick learning.

Can I generate reports?

Yes, you can generate detailed reports on mileage, fuel usage, maintenance schedules, and more.

Is your fleet management software cloud-based?

Yes, our software is cloud-based, ensuring easy access from anywhere and seamless updates.

Can I integrate your system with existing software?

Yes, our fleet management software supports integration with other business tools and platforms.

How does the system track driver behavior?

It monitors speed, acceleration, braking patterns, and idle time to assess and improve driver performance.

Can I schedule vehicle maintenance through your system?

Yes, you can set reminders for regular maintenance like oil changes, inspections, and repairs.

CCTV and Surveillance Systems

What types of cameras do you install?

We install Hikvision cameras with features like night vision, motion detection, and remote monitoring.

Can I access the cameras remotely?

Yes, you can view live feeds and recorded footage through our secure app from anywhere.

Do you provide support after installation?

Absolutely! We offer continuous support and maintenance to ensure your system works perfectly.

Can I store footage locally and in the cloud?

Yes, our systems offer both local storage and cloud backup options for added security.

Support & Maintenance

How do I contact support?

You can reach us via phone, email, or our website’s contact form.

Do you offer software updates?

Yes, our systems are regularly updated to ensure optimal performance and security.

Do you offer training on how to use your systems?

Yes, we provide thorough training to ensure you, and your team can use our systems effectively.

Do you provide regular maintenance checks?

Yes, we offer maintenance packages to ensure your systems are always in top condition.

Billing & Payments

Is there a subscription fee for fleet management software?

Yes, our software operates on a flexible subscription model. Contact us for detailed pricing.

Are there any hidden costs?

No, we are transparent with our pricing. All costs are clearly communicated upfront.

Customization & Scalability

Can I add more vehicles later?

Yes, our systems are fully scalable, so you can add more units as your needs grow.

Can the software be customized to my industry?

Yes, we offer industry-specific customizations to suit your unique requirements.