By using the products and services provided by KHOURY TECH, you agree to the following terms and conditions. These terms govern your use of our GPS tracking systems, fleet management software, CCTV and alarm systems, as well as any purchases made through our online store.
1. Services Provided
KHOURY TECH offers a range of products and services, including but not limited to:
- Installation of GPS tracking devices and fleet management software.
- Installation of CCTV and alarm systems.
- Online shop for the purchase of related products and accessories.
By using these services, you agree to comply with all applicable local laws and regulations.
2. GPS Tracking and Fleet Management Software
- Fees: Our GPS tracking and fleet management services are provided on a subscription basis with monthly or yearly fees. Payments are due in advance and are non-refundable.
- Data Usage: We collect and store data related to the GPS devices and vehicles you track. We take reasonable steps to ensure this data is stored securely and used only for providing our services.
- Device Warranty: Our GPS tracking devices come with a lifetime warranty, subject to exclusions in the case of intentional damage caused by the client or any third party acting on their behalf.
3. CCTV and Alarm System
- Warranty: CCTV and alarm systems purchased from us come with a 1-year warranty against defects in material and workmanship. The warranty excludes damages caused by misuse, accidents, or unauthorized modifications.
- Maintenance Contracts: We offer optional yearly maintenance contracts for CCTV and alarm systems to ensure they are fully operational.
4. Online Shop Purchases
- Product Warranty: Products purchased through our online shop come with a 1-year warranty, with some items offering shorter warranties (6 months or 1 month). Warranty details are specified on each product page.
- Returns & Refunds: You may return products within 14 days of purchase for a full refund, provided they are unused and in original packaging. Certain products may have specific return conditions based on the manufacturer’s policies.
5. Limitation of Liability
KHOURY TECH’s liability is limited to the repair or replacement of defective products or services. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
6. User Responsibilities
You are responsible for:
- Providing accurate information when registering for services.
- Ensuring that any devices, such as GPS trackers or CCTV cameras, are installed in accordance with our guidelines.
- Not tampering with or intentionally damaging any devices.
7. Termination of Services
KHOURY TECH reserves the right to suspend or terminate any services if you violate these terms or fail to pay subscription fees on time.
8. Changes to Terms
KHOURY TECH reserves the right to update these Terms & Conditions. Any changes will be communicated to you via email or website notice.